Press Release

 

Total Coffee Terminates Relationship with Fellow Coffee Bean Suppliers

 

San Antonio, Texas, November 05, 2023- To our amazing supporters which include but is not limited to our loyal customers, stakeholders, and employees. We at Total Coffee would like to extend our sincerest apologies. By not keeping our promise of providing organic coffee beans from a reputable supply chain based on ethical fair trading we understand that we have let all of you down. In efforts of rectifying the situation, we are taking the necessary steps to prevent this from occurring in the future. Some of the steps we are currently taking are as follows:

• We have terminated our relationship with our current suppliers and are now working directly with coffee bean farmers.
• We will remain transparent throughout our ethical re-establishment of fair-trade policies with suppliers.
• We are now proud sponsors for various non-profit organizations. One being Farmers and Hunters Feeding the Hungry.
• We are committing to repurposing our mission statement to include our new fair-trade policies and procedures.
• As part of our new hire training procedures, we have added a training course that is dedicated to educating our employees on fair trading and our new supply chain operations.

As we move forward in our companies rebranding more changes will be made to ensure compliance with our promises, and to remain the ethically loyal coffee bean retailer that we have prided ourselves as being for generations. We welcome all suggestions that can help us throughout this process. We at Total Coffee again thank you for your long and continued support. Follow us on Twitter, Instagram, and Facebook for all updates and news!

Nichelle Smaller

Nichelle.Smaller@snhu.edu

1234 Alamo Ranch Pkwy

San Antonio, Tx

United States of America

(210) 889-9382

Total Coffee (totalcoffeeheaven.blogspot.com)

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